Tag: work culture

Do you Matter at your Workplace?

Feeling like one matters at work can help in stress-reduction, employee-retention and opportunities for growth.

Priyam has been working at his company for two years now. He is in-charge of the sanitation and cleanliness management staff at his office. Although he works in a corporate office, his is not your typical high-profile corporate job one would associate with power and prestige. The income is decent- not too high as compared to certain jobs. But he is happy at his job, and he likes going to work.

Prita has been working at a different company for two years now. She is in-charge of the marketing department at the company. A high-profile, high-power, high-earning job. Since she is in-charge, she often gets to delegate work, which also reduces her stress- and work- load by quite a lot. But she is not happy at her job, and she does not like going to work.

What is it that makes a difference to these two employees? Objectively, on paper, Prita should be the happier person. After all, she earns more, is on a more prestigious position conventionally speaking, and definitely is supposed to have more clout at the workplace. But why is it that the opposite is the case?

The answer is simple but profound- Priyam feels like he matters at work. Prita doesn’t feel like she matters at work.

Priyam’s company makes him feel that he matters at work. His job is not that high-stakes and high-profile- hid company won’t lose millions if she falters. But he nevertheless matters, and is made to feel that he matters. His boss Shweta routinely appreciates his work. She thanks him for the work he does at the company. He and his work are treated with respect. He gets opportunities- in fact, Priyam started out as a simple cleaning staff member, and eventually, rose to become the head of that department. His work might not be conventionally ‘high-profile’ but everyone in the company understands and respects the effort that goes behind keeping the office space clean, organised. Right from the handwashes in the bathroom, to the plates and cutlery in the kitchen, everything is in perfect order thanks to Pushpam and his team.

And everyone, especially Shweta understands this value that Priyam generates. More importantly, Shweta communicates this to Priyam. Priyam and his work matter. Priyam feels this way, and that makes him happy at his job.

Prita on the other hand feels like she doesn’t matter at her job. Her boss Anil, although appreciates Prita’s work and her team-management skills, he doesn’t communicate that. No matter how much of a success a project by Prita garners, she almost never gets a ‘good job’. It has been long since Prita has received any acknowledgement to her contributions to the company. A certificate perhaps, a token of appreciation, but that is it. Regular words and regular actions do not make Prita feel like she matters at work or what she does is appreciated. Since Anil is uncommunicative, Prita’s other colleagues reflect the same mindset- if the boss herself doesn’t say anything nice, they also don’t feel the need to appreciate Prita.

Prita wonders if she is doing something wrong, and if the certificates and tokens are just formalities. Her confidence levels have come down over the years at the company, despite being the head of a department herself. Prita feels this way, and that makes her unhappy at her job.

It is a simple matter of feeling like one matters at work.

As people working among a collective of professionals, whether we are employers, or colleagues, according to research by Psychology Today, making our employees or fellow co-workers feel mattered at work can contribute to their general well-being, job satisfaction, and lower chances of burnout, stress and anxiety. It can lead to one being happier in leadership positions. Moreover, it can also lead to higher employee retention.

So, what can we do to make our employees and/or co-workers feel like they matter at work? Simple things, such as:

  • Thanking people for their work. Acknowledge their efforts. Not just through tokens and certificates, but say it through your words and actions. Even simple recognition can go a long way.
  • Let people know you have belief in their capabilities. If you are at a mentorship position, you can also provide them opportunities to grow so that they realise that you genuinely care about them, and haven’t just hired them for convenience.
  • When you observe something remarkable about people, don’t simply keep it to yourself- make it known that you see what they are doing. If you are the boss, this acknowledgement will hold even more weight.
  • If you aren’t the boss, you can still tell someone how you appreciate their work, and if you have opportunity, you can bring it up in front of everyone, or at least communicate that to your boss.

At the core lies the fact that people who do the hard work should know that you see them.

Psychology and age-old wisdom say that, often the key to living a fulfilled life is not happiness. It is meaning. And the first step to finding meaning at work, is to feel that what we do matters. That what we do is a meaningful contribution to the fabric of our profession. When we find this meaning by feeling like the work we do matter, happiness soon enough, follows.

Don’t Forget to Enjoy the Game While Scoring Goals!

image of a goal and a clock representing living in the moment while setting goals

What is common between someone waiting for their promotion and a grumpy toddler in the car asking every five minutes ‘are we there yet’?

They both keep waiting for a destination, and they ignore the wonderful present.

We have all been there. We wait for the perfect moment, the perfect reward to find happiness and purpose. Once xyz happens, I will be/do abc. We can use this template for any number of instances:

  • Once I get that promotion, I will be happy.
  • Once I get that job, I will be happy.
  • Once I get happy, I will be able to engage with my job in a better way.
  • Once I land that job, I will start living a healthier lifestyle.
  • Once I finish this task, I will give more time to my family.
  • Once I achieve my goal…then…

A cycle of promises that might never end.

Go back to maybe ten-fifteen years ago. Did you have the same goals? And did you make some of these conditional promises to yourself at that time as well? For some of us, this thought experiment may lead to a sense of accomplishment- that we were able to indeed fulfil some of those promises. You may have promised yourself that you will learn time-management better once you finish your exams and have more mental space to make priorities, and you did manage to learn that. You may have promised yourself that once you reach a certain post, you will buy your first car, and you did manage to buy it. You may have promised yourself that once that goal has been achieved, you will become happier and life will become better. Life may have become happier and better for a while.

Did that last? 

Look at us now, using the same template of making promises to ourselves, delaying our happiness. Delaying our sense of gratitude.  Living in stress, and waiting for goal to be fulfilled. Waiting to arrive at the destination, ignoring the journey.

The goalposts of life are forever moving, forever in making. Once we achieve a goal, we build a new goalpost. The significance of the old goal and the goalpost slowly starts to wane.

Once we achieve a goal, we often forget to look around and instead keep looking straight ahead.

Of course, it is good to plan things ahead and think long-term. It is great to have foresight. But it is also necessary to remember Life is always moving ahead, it always goes on. And it WILL bring new aspirations, new landmarks, new promises, new conditions.

And one must not forget to enjoy the process, enjoy the present. Doing so lets us:

  • Enjoy the results of that thing one worked really hard for.
  • Pause and notice what is around us, that may help us to actually work on our processes for our goals in a more precise manner. Imagine worrying so much about who to network with once we get that promotion, and forgetting to network with our present colleagues and seniors who may have a lot to offer!
  • Be happy in the present moment.
  • Find meaning in the present moment and find meaning when life goes in flux. Take the very unfortunate scenario of not being able to achieve the goal for some reason, despite the hard work. Having enjoyed the process, one would have garnered many life lessons, professional and personal development and insights about what could have been done better. One would be developing a healthy respect for their present situation, while looking forward to what lies ahead. Not having enjoyed the process? One would go into an existential crisis of sorts- one might feel that now that the goal hasn’t been achieved, everything that gave meaning to your life may feel like it’s lost. Why? Because the goal had become everything.

So, as we set goals, let us enjoy the process of reaching that goal. The goalposts will keep shifting, and the game shall go on. And the point is to enjoy the game nevertheless.

Retelling the Stories of Disappointment

Disappointments are a part of life. We can retell the ‘stories’ of disappointment we tell ourselves to grow and move forward through them.

image depicting ways to retell stories of disappointment
  • Ankita had a look of utter disappointment on her face. Her proposal about a project had been rejected. She had worked hard for it, and although she did realise the few gaps in her work, she felt it was still good enough to be considered, with some minor tweaks.
  • Anu had been giving interviews the entire week and none of the companies she interviewed for had called back. She was starting to think if she even had the bare minimum qualifications, given the lack of positive response to her interview.
  • Adit had just been sidelined for a position, in the final round of his interview. Till the very last stage, he had been ahead but the last task gave the other candidate a major edge, which ultimately was their gain and Adit’s loss.

Do these scenarios evoke a stressful negative memory in you? We all must have faced disappointments like these or worse. A project we worked hard on didn’t turn out the way we wanted it to be. Expectations crashed. Or an interview we thought we had aced only to realise we missed out on the job by an inch. Or a professional networking relationship we had invested in, hoping the client will accept the pitch we provide utlimately, only to realise the client chose a different pitch.

Disappointments are a part of life. Professional and personal. How someone else- a person, a panel or a committee responds to our ideas, or how our ideas land in a situation is beyond our control.

What is in our control though is the story we tell ourselves. And how we use that story to progress and improve ourselves. In our earlier articles, we have talked about the power of storytelling in pitching, networking and ideating.

We can harness the power of a different kind of ‘storytelling’ in how we look at our disappointments as well, because at the end of the day, we are all telling ourselves stories about what we do.

Ankita told herself the story that her project proposal got rejected, the one which she worked so hard for, and that which she thought was enough to get accepted.

  • She can retell the story in a different way: Although her project proposal was rejected, she has this draft of the proposal ready the next time she is asked to pitch in her ideas. All she will need to do is fill in the gaps which she has spotted already. And suddenly, she feels motivated and ready with something for the next time. She moves forward through this disappointment.

Anu told herself the story that none of the companies she interviewed for have called her back yet.

  • She can retell the story in a different way: Although she hasn’t heard from any of the companies she had interviewed for as yet, she has gained so much experience in giving interviews this past week, and has her name in the databases of all these companies, and any day she may be contacted, if not right in the near future as the first preference, then as a silver medal candidate. This retelling helps her release some negativity from her mind, and also gain some confidence in her skills, which might help her to crack the next interview, who knows.

Adit told himself the story that he just lost out on the position in the last round, and another candidate edged past him.

  • He can retell the story in a different way: Although he lost out on the job, he has developed a possible network of seniors and colleagues who have actually seen him progress through the rounds of the interview, the rounds where right until the end he had been the top performer. They have seen his strengths and weaknesses. He can actually approach one of them as possible mentors perhaps. Or the visibility he gained through the rounds of the interview itself opens doors to many possibilities. Possibilities of networking, future opportunities and mentorship. Again, he moves forward through this mindset, whether it’s seeking mentorship to improve upon himself, or finding opportunities elsewhere.

Note that in any of these examples, there is no reality denied. At the same time a sense of possibility is not denied as well. It is not toxic positivity- it is looking at things as they are from a different frame of mind. It is a story that helps one move past the disappointment. It is a story that helps one to move forward.

Disappointments are a part of life, but how we frame those disappointments in our minds decides the long-term outcomes of these disappointments. Disappointments can remain stories of disappointment. Or we can retell these stories and find ways to make the best of them. We can grow and move forward through them.

The Value of Waiting

We work hard so that we may get what we want- that promotion, that raise, that prestige. But before we get there, we must wait. And waiting has value.

  • I can’t just keep waiting around for opportunities! I have to take actions!’

  • ‘I just don’t like the idea of waiting passively. You must do the work for the progress to happen. ‘

  • ‘I am running out of patience; I am tired of waiting!’

Do these statements sound familiar? A lot of us who believe in working diligently towards our goals must have thought or uttered these sentences. Presently, Rakesh was also saying these very lines to his friend Raj.

‘I want that promotion now. I put in the work, I have the merit. So why this wait? I am running out of patience, really.’

‘Rakesh, I know this will change your life, and you have been due for this long now. But things unfold at their own time, and sometimes, waiting is the best thing we can do’, said Raj, with a empathy in his tone.

‘What if it all slips away while I wait and do nothing?’ Rakesh had grown more impatient with this response.

Contrasting this attitude, Raj patiently listened to Rakesh, and responded, ‘Who said waiting means doing nothing?’

‘Then what does waiting mean?’

Raj went on:

‘Think of it this way. When you plant a seed for a tree, you water it as needed, and then you wait for it to grow. This waiting is precious, because if you over-water or under-water it or try to check again and again by upturning the ground if the seed is growing or not, it will not grow. Right?’

‘I see what you mean. Go on’, Rakesh had finally started to calm down a bit.

‘You are seeing time ‘gone’ in the waiting as a barrier. But time is actually a gift. This time will let you be prepared, so when the promotion does happen, you will be well-equipped to deal with the new responsibilities. Achieving your dreams, whether professional or personal comes with a new set of responsibilities for which you must be prepared.

‘Waiting and patience, are not simply about sitting around, passively. They are about learning to be in the now, and appreciate your journey. Have you noticed, how sometimes we tend to look back on even our most difficult times fondly? The present moment is a gift and all the time that goes in waiting is the time given to us to grow for the future.’

‘Grow for the future, patiently?’ Rakesh asked.

‘Exactly! When the time is right, you will get the promotion, and all the good things that come with it. And this is the time you give yourself the space to grow into them.’

Rakesh was now smiling, calmly. ‘That makes a lot of sense. Waiting is a gift that lets me grow into the future that my efforts are going to bring in…’

‘Yes’, Raj went on, ‘And waiting teaches you that the journey itself is as precious as the destination.’

We are often told to be patient about our efforts. Things unfold. We get to reap the rewards of our efforts, but not in our time, but at the right time.

Patience is not passive waiting. As we wait, we learn to appreciate the present as well as the journey. As the proverb goes in Hindi, ‘sabr ka phal meetha hota hai’, meaning, ‘patience bores a sweet fruit’. How will the seed lead to the fruit if we don’t wait?

You Need to Take Break even from the Work you Love

image about low battery

Have you ever had a very frustrating day where whatever you tried just never gave results?

Well, Sunny was having one such day.

He looked tired and frustrated as he was working on a coding project. Raj noticed it, and asked if everything was alright.

‘Oh no. I have been stuck on this since hours. Coding is supposed to be my passion. How would it all work if I cannot work on my passion endlessly. Turning your passion into a profession is supposed to be easy, isn’t it?

‘No, my friend.’ Raj began to explain:

‘Somehow the popular culture makes us believe that if we choose a profession we love, that is, something we have a passion for, we would enjoy it so much that we would feel we need not work a day in our lives. That is a wrong belief. No matter how much we love what we do, there will be times when we need a break, when our job will put some pressure on us. We will feel tired while working on it. We shouldn’t feel guilty about it. It is natural to feel overwhelmed and pressured with our work at times. You can choose to either let it push you forward or backward.’

There was some relief but also some guilt in Sunny’s eyes. ‘I did indeed feel overwhelmed. Been feeling so since a couple of days. So much so that I took a little smoke after years yesterday…’

‘Oh my, don’t do this to yourself!’ Raj exclaimed. He went onto explain again,

‘Don’t you remember how it used to be when we were children? Even with the games we loved to play, we would sometimes win, and sometimes lose. Sometimes we would be out of form. It is completely normal to not be our hundred percent from time to time. Don’t let the fixation to be perfect consume you and don’t take up unhealthy habits to reach an unrealistic goal.’

Finally, it all made sense to Sunny, and he said to Raj, ‘You are right. I have been too fixated on this problem, and I am letting it consume me. I think I should step back, and take a break. I will start working on this tomorrow again, anew. Care to join me for a walk to the riverfront today evening?‘

‘Of course!’ And the two friends wrapped up their work for the day and left to go for a walk in the cool evening breeze.

The anecdote above gives us some crucial lessons. Let us have a quick look at these:

  • No matter how much you love your work and your field, there will be times when you will feel tired and overwhelmed from it. You might even dislike your choice of career for those few moments or even hours! The popular saying that do what you love and you won’t have to work a day in your life is not always true.
  • That being said, one shouldn’t have extreme responses to this. Getting frustrated at a job you love doesn’t mean you should quit it, or resort to unhealthy habits or think that you made a mistake in choosing your career. Remember that the pressure, the frustration, the overwhelm are all temporary and more or less fleeting. Usually, each one of us goes through phases of easily doable assignments as well as the trickier ones.

This finally leads to the last point to keep in mind.

  • Just as a symphony of music has high and low notes, similarly, the work we do, our professional targets and aims, our working also goes through high and low notes, and all other notes in between. As the anecdote suggests, sometimes, we are in great form, and sometimes, it takes time to get on track. That doesn’t mean we are worthless entirely. Or that our love for our work is gone. Or that we will never be able to do great work again. We must remember that it is the variety of notes that makes a piece of music worth listening to- otherwise it would all be unpleasantly stuck on one note.

Understand the music that the work we love doing is, and we would be able to learn more, do better work, and have a great time working!