Micro-Learning: Bite-Sized Acquisition of Knowledge

Micro-Learning

There was a time when ‘rigour’ was the only word associated with any sort of learning and training. The sort that needed time, dedication, will-power and an above -average attention span.

But here’s the thing: attention spans of people have been decreasing since a long time now. Learning something new has become a difficult task.

Time is of essence, especially in this fast-paced world where every minute counts. There is  no time left to waste.

There is no time left to reinforce what has been learned, and thus chances of forgetting what has been learned have increased manifold.

Hence, the way in which learning and training are handled has undergone a change. Organisations increasingly are resorting to the concept of micro-learning.

  Micro-learning basically involves learning in small chunks, in a short time, with each session spanning between a few two to five minutes. Sometimes it could also range between a few seconds to fifteen minutes.

 Learning in bits and pieces, rather than in a long drawn way has shown to increase retention.

Information is consumed in nuggets.

  The term ‘micro-learning’ might sound a little fancy. Some might think only students need to be bothered about it. But it is so pervasive and widespread, and not to mention so commonplace in the world we live in, that it is easy to become desensitised to the amount of micro-learning we engage in on daily basis.

Let us think about it.

Micro-learning involves things like:

  • listening to podcasts
  • watching videos etc.

 Does that not sound familiar?

Gaining knowledge and information, and training via:

  • playing micro-games
  • quizzes
  • using flashcards and infographics are also some common strategies.

Interaction via:

  • simulation
  • engaging in certainly designed internet based chat-sessions are also some examples of how micro-learning is carried out.

 In a professional setting, micro-learning could be used in multiple places. Besides training of various kinds, it could also be used in triggering some professionally necessary behavioural changes.

 Micro-learning thus has tons of benefits. One biggest point is the ease in learning and training because of its highly engaging nature, without much fatigue. Technology does indeed make everything easier.

Moreover, nugget learning ensures that the content is highly specific, simplified, with no superfluous details. One does not feel that information is being bombarded. The succinctness saves a lot of time.

 Once the necessary technological resources have been acquired, micro-learning proves to be quite budget-friendly in the long run.  Plus, since it’s technology, the information needed is just a few clicks away. As an added bonus, large amount of training/learning material which might be needed later could be stored with ease. This approach thus scores high on later accessibility.

Thus the strategies, the benefits, the nature of micro-learning is such that it could be used to accommodate the lowering attention span as well as the time-constraints.

Life at UHR: The Positive Environment

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Workplaces all over the world are trying to make their employees “comfortable” while on their jobs. With the millennial population entering job market, the attempts to appeal the young generation are increasing even more, with various perks and incentives offered.

At United HR, thinking about our employees is not a recent practice. We asked them all what they have to say about working at UHR. Our employees, young and old alike have expressed their admiration for the work environment we offer.

A common complaint many people have regarding their workplace is the “corporate slavery” they are subjected to.

Our employees have a different story to tell. “It is like a second home” tells one employee.

“There is a really friendly atmosphere”, says another. “The office atmosphere is really good”, we find the reflection in the words of yet another employee.

“UHR is a family member” says another. Echoes to the previous statement are found in the opinions of most employees. “United is like family”, says one employee. “It is a good environment to work.”

“There is freedom and a homely environment” says one employee when asked about the positives about life at United HR.

Talking about the positives, “positivity” itself is something that is again listed as a great quality of the work environment we offer.

Many workplaces are notorious for treating freshers almost like second class citizens.

One employee mentions how she started as a one, and how it felt “overwhelming” at first. But  she goes on to say how she later came to learn a lot while on the job. She terms life at UHR as “amazing.”

It is necessary that the young and the more experienced employees share a good rapport, and that there is a certain exchange in terms of learning.

“The team members are supportive and the seniors have helped in enhancing my skills” says an employee while talking about the interpersonal interactions at UHR.

Another employee lauds the “motivational colleagues” they get to work with.

An articulate employee sums up how the vibes and the interactions at United HR are:

“There is a certain team spirit and working with a group of young, enthusiastic people is fun. There is transparency in the environment, knowledge sharing takes place. Moreover, there is a great team of Team Leaders who have been with UHR for so long. It’s a great support. There are ample opportunities to grow if you wish and try.”

Interactions where people don’t hesitate to speak up, where there is a healthy exchange of ideas, where there is scope for knowledge-enhancing conversations and where your colleagues feel like your family, and the office a second home- these are some of the factors that contribute to the positive vibes at United HR.

Lives of Happy Candidates: Mr. Rashmi Ranjan Swain

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Success is not just about glitz and glamour. Success is also about being level-headed and calm. It is talking about your success with a keen sense of awareness about your environment.

The thing with the perception of many Asian and African countries is it lies in two extremes. Sometimes, only the negative stereotypical things are highlighted, and sometimes, like many travel shows, a very exotic, but nevertheless stereotypical side gets portrayed. It is important that a balanced, real experience gets reported.

Mr. Rashmi Ranjan Swain, who works at African Industries Limited in Nigeria has some wise and happy words to say about the place.

“First and foremost I would like to highlight the kind of phobia we had before arriving at Nigeria. In reality, I can say it’s all our imagination and perception.

“There is no need to fear for anything life threatening here. Of course it’s always advisable to go along with your friends or colleagues. I can say the way foreigners live their lives in India, we can expect to live in a similar way. The city is quite good and developed, with advanced infrastructure.

“You will find people from various nations. There are people mostly from China, India, Philippines, UK. I can say night life also very amazing. ”
He shared a picture of a temple in Nigeria with us. Indeed, it is a multicultural place.

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He goes on to talk about his experience at a professional level.

“It’s a very renowned company in Nigeria with diversified business in different sectors. Some of the employees have served here for more than ten to twenty years.”

A long tenure is a great indicator of reliability, and success of the company. And it is a great testimonial to the success of our candidate himself for working in such a company. He further talks about the experience.

“The management is concerned about the employees as well and the payments are made on time. The facilities provided here are according to the commitments they make at the time of selection. ”

With this straightforward testimonial, Mr. Swain gives a very realistic and balanced view about his overall experience in Nigeria. We give kudos to him for taking the leap of faith.

The photos he sent us are great visual testimonials to the balance, diversity of the place, and Mr. Rashmi Ranjan Swain’s success and happiness.

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The Haunting No Recruiter Likes

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Imagine someone agreed to come visit your house. You prepare delicious food for them, change your routine for the day, tell your family members about them, and even they tweak their routines a bit. The guest does not show up. You try to call them up, leave messages but there is no reply of any sort. You get worried, anxious, frustrated and somewhat angry at the same time. This, in a nutshell, is ‘ghosting’ in a domestic terminology.

 Now imagine something like this happening in a professional setting. Whether a recruiter believes in ghosts or not, chances are he or she would definitely encounter the phenomenon of ghosting. A ‘ghost’ is any candidate who commits and then disappears often cutting off all contact abruptly.

 Ghosting could occur at any stage. A candidate may agree to show up for interview but when the day of the interview comes, there is no sign.

 A candidate may show up for the interview, ace it, cheerfully agree to all the conditions, and then doesn’t show up on the day of joining the company. Some candidates even clear the formalities and paperwork. Even health check-ups are cleared wherever there’s a requirement. And still there are chances that the candidate just won’t show up at the job. There have been instances when flight tickets were booked by candidates but even those weren’t used!

 Recruiters all over the world would have stories to tell when they received calls from various companies just ‘ghosted’ by the candidates the recruiters had roped in. Or when they got worried about a candidate’s health and safety.

Companies often have to resort to guesswork when ‘ghosting’ takes place. Calls, messages go unreturned. Sometimes even contact numbers are changed, or phones are switched off. Emails go unanswered. Instead of formally quitting, the candidate just stops showing up at the job.

Trends:

Trends are changing in job applying processes. At one point in time, people often used to covet a particular job. At other times, there was also a trend to scan the ‘Classified’ sections of newspapers and apply for a couple of jobs which interested the candidate. Chances are, not all of them would lead to interview call-ups.

Moreover, at one point, companies used to ‘ghost’ candidates after interviews. Only those who progressed to the next round were communicated about the later processes. But now, things have reversed.

Many people apply at multiple places just for the sake of applying. Each new offer is seen as a potential step up, a better opportunity. The scanning process never stops, it seems.

Ghosting is a phenomenon which most of us engage in various aspects of our lives. Things have to be “understood.” People in general would like to avoid confrontations, awkwardness and conflict, and saying ‘no’ or formally quitting could very well lead to all of that. But what makes ghosting at a professional level a hot button topic is the signing of a contract, which entails a commitment. Ghosting after committing is the issue. When a candidate leaves without a formal notice the recruitment process has to then be started all over again, with the company and the recruiters bearing all the costs.

 ‘No’ Problem:

It’s not wrong to apply at multiple places. Multiple job offers are not a bad thing. And it’s only logical that candidates cannot accept all the job offers they get.

(Emergencies and crises come unannounced, and those are exceptions to the case. )

 How to go about with the need to reply in the negative is a huge task for some, especially those who are more on the socially awkward side.

And chances are, candidates have to put up their best behaviour in all circumstances. How to say ‘no’ then, without appearing rude or unprofessional is the question. And someone has to be told ‘No.’

That precisely is the problem: candidates don’t even say no.

An absence of response has come to be equated with saying ‘No.’ An absence of response has come to be considered a response in itself.

 What is the answer here then? How to go about as not to ‘ghost’ recruiters?

 As basic as it can get: communicate.  Whatever is the scenario, say so. If you are probably going to say no, make it clear. If you need to drop out for some reason midway through the process, talk about it, no matter how awkward the conversation might be.

A moment of awkwardness on an interpersonal level can often save hours of anxiety and frustration on an official level.

Success Story: Shifting Times, Mottoes To Live By

Life could be like a rollercoaster ride. It is full of ascents and descents,with a great deal of unpredictability. Careers could be like a car-ride. They change lanes. We shift gears. Breaks and stops may come abruptly, only for the engine to reignite with a greater fervour. We drive our careers in the direction we feel is the best for us. That “drive” is an important requirement to move onward and upwards in life.

Our former employee Mrs. Hetal Tripathi’s  journey is a remarkable one in many respects. Not only is her drive, but her dedication also is commendable.

“God helps those who help themselves” is a phrase which could be applied to Mrs. Tripathi’s trajectory. Her eagerness to learn new things, improve at what she already knew and the amount of hard work she put in to hone her various skills is something that propelled her to success.

“It is a different industry, but accurate process is very important”, she tells us about her work ethic. She is currently the Assistant Manager in training at Tim Hortons, in Canada. The shift from recruitment to hospitality couldn’t have been easy, that too after working in the former sector for around seven years.

She was asked at her interview what did she consider as the best quality of a leader. “Unity…we  care  together, we  grow  together”  was her answer. She got 95% for that answer. Mottoes can give so much meaning to one’s life if one wants to.

The manager at that company once asked her, “You are a person who  never skips process…how?” She said, “I learned that from my earlier organisation.” She imbibed the value we at United HR Solutions encourage. Experience is, after all, important. Good work ethics are contagious.

She recently became Employee of the Month.

Countries change, jobs change, employers change. What you learned, how you learned, from whom you learned, all of that stays.

We are proud to say Mrs. Hetal Tripathi worked with us at one point, and that our organisation (and our motto) could contribute to her future. She says  “I want my other United friends understand the value of our organisation. Proud to be a part of United.”

We are proud to be part of your journey too.

Here are some photos she shared with us.

The Badge of Success
The Badge of Success
Hetal Tripathi, Assistant Manager in Training
Hetal Tripathi, Assistant Manager in Training